Cookie Policy

This page tells you how we use cookies to improve your experience on FANZO and across our other platforms.

Cookie Policy

This Cookie Policy explains how MatchPint Limited (trading as FANZO) uses cookies and similar technologies on www.fanzo.com, on our other domains, and in the FANZO app (together, the "Services"). It should be read together with our Privacy Policy, which explains how we process personal data more generally.

MatchPint Limited is registered in England and Wales (Company Number: 07168721) with its registered office at 3A Westbourne Road, Islington, London N7 8AR.

What are cookies?

Cookies are small text files placed on your computer, phone, or other device when you visit a website or use an app. They allow the site to recognise you across pages and over time, remember your preferences, and collect information about how you use the service. We also use similar technologies such as pixels, tags, and local storage; we refer to all of these as "cookies" in this policy unless we say otherwise.

Your consent and how to manage it

Under the Privacy and Electronic Communications Regulations 2003 ("PECR") and the UK GDPR, we can only place cookies on your device that are not strictly necessary for the Services with your consent. When you first visit the Services you will be presented with a cookie banner that lets you accept all cookies, reject all non-essential cookies, or choose which categories you consent to. You can change your choices at any time by clicking the "Cookie Preferences" link in our footer, or by following the opt-out instructions in the "How to control cookies" section below.

Your consent applies to the device and browser you give it on; if you use multiple devices or browsers, or clear your cookies, you may be asked again.

Categories of cookies we use

1. Strictly necessary. Required to deliver the Services you have asked for, including keeping you logged in, remembering items in a form, ensuring you are not treated as a new visitor on every page, and protecting the security of the site. We do not need your consent for these, but they are disclosed here for transparency.

2. Performance and analytics. Used only with your consent. These help us understand how visitors use the Services — for example, which pages are most visited — so we can improve the experience. Examples include Google Analytics cookies.

3. Functionality. Used only with your consent. These remember choices you make — such as language or region — to personalise your experience.

4. Targeting and advertising. Used only with your consent. These record your visit to the Services and the links you click and may be used by us and our advertising partners to deliver ads that are more relevant to you, and to measure ad performance. Examples include Meta Pixel and Google Ads remarketing cookies.

Cookies currently used on our Services

The list below shows the main cookies we use. From time to time, we add or remove cookies; this list is kept under review.

  • JSESSIONID (strictly necessary, session): preserves your signed-in state across pages in a single session. Expires when the session ends.
  • _ga (analytics, with consent): Google Analytics unique user identifier. Expires 24 months after the most recent session.
  • _gid (analytics, with consent): Google Analytics user distinguisher. Expires after 24 hours.
  • _gat (analytics, with consent): Google Analytics request-rate limiter. Expires after 1 minute.
  • _fbp (targeting, with consent): Meta Pixel cookie used to deliver advertising to people who have visited the Services when they are on Meta-powered services. Expires at the end of the session or after 2 hours of inactivity.
  • ADS / GA-AUDIENCES (targeting, with consent): enables Google Ads remarketing. Expires at the end of the session.

Third-party cookies

First-party cookies are set by the Services you are visiting. Third-party cookies are set by other services embedded in or linked from our Services (for example, an embedded YouTube video). We only allow non-essential third-party cookies to be set with your consent. Third parties may use cookies to track you across websites that use the same third-party service; their use of your data is governed by their own privacy notices.

Where we run promotions with brand partners (for example, Diageo plc), partner pixels may be placed on relevant pages with your consent, for the purpose of measuring and re-targeting. Partner privacy notices will be linked alongside the relevant promotion.

How to control cookies

You can manage cookies by:

If you block or delete strictly-necessary cookies, parts of the Services may not work properly.

Changes

We may update this Cookie Policy from time to time. Material changes will be communicated by posting the updated policy on our Services and, where appropriate, by refreshing the cookie banner so you can review your choices.

Contact

Questions about this Cookie Policy should be sent to [email protected], or by post to MatchPint Limited, Attn: Data Protection, 3A Westbourne Road, Islington, London N7 8AR.